Flowdesk Book a demo

Help desk for small teams

Every customer email, one calm inbox.

Flowdesk turns your shared support address into a tidy queue: assign, reply and resolve without forwarding screenshots or losing track of who answered what.

Book a demo See how it works

20-minute walkthrough, no install required. Set up in an afternoon.

Built for two to fifteen agents

No enterprise rollout, no admin certification. Just the three things small support teams actually need.

One inbox, zero collisions

Every message from support@ lands in a shared queue. Assign an owner and everyone else can see it's handled — no duplicate replies.

Answers you only write once

Save your best replies as snippets and drop them in with a shortcut. New teammates start answering well on day one.

See where the time goes

A simple weekly digest shows first-reply time and your busiest topics, so you can fix the cause instead of the symptom.

Live in three steps

Most teams connect their inbox on a Monday and are answering from Flowdesk by lunch.

1

Connect your address

Forward support@yourcompany or connect it directly. Existing messages come along, and nothing changes for your customers.

2

Invite the team

Add agents, pick a few tags like Billing or Bug, and paste in the replies you send most often. Ten minutes, tops.

3

Work the queue

Assign, reply, resolve. Flowdesk keeps the history on the ticket, so anyone can pick it up without asking around.

Simple pricing, no seat maths

One flat plan while you're small. Upgrade only when the queue genuinely gets busy.

$19 / month, flat

Example pricing for this demo — includes up to 5 agents and unlimited tickets.

Ask about pricing
  • Shared inbox with assignment and status
  • Saved replies and reusable tags
  • Weekly performance digest by email
  • Export everything, any time
“We stopped forwarding emails to each other the week we switched. Two people now handle what used to take three, and nobody answers the same question twice.”
Sam M.
Support lead, Northwind Labs (fictional)
Placeholder quote — example only

See Flowdesk with your own inbox

Tell us what your support address looks like today and we'll walk you through it in 20 minutes. No slides, no sign-up.

Book a demo

Prefer to talk? +1 (555) 014-2398 · [email protected]